Refund policy
1. Refund and Return Policy
Refund and Return Policy
At [Your Store Name], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to help.
Return Period
You may request a return within 30 days after receiving your order.
To be eligible for a return:
- Items must be unused and in their original condition.
- Products must include original packaging and accessories.
- Proof of purchase is required.
Non-Returnable Items
Some products cannot be returned, including:
- Used or damaged items caused by customers.
- Items without original packaging.
- Clearance or final sale items (if applicable).
Return Process
To start a return, please contact our customer support team:
Email:
MigsNissa@gmail.com
Please include:
- Order number
- Product name
- Reason for return
- Photos if the item is damaged
After your return request is approved, we will provide return instructions.
Refunds
Once we receive and inspect your returned item, we will process your refund.
Refunds will be issued to your original payment method within 5-10 business days.
Shipping fees are non-refundable unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days after delivery. We will review the issue and provide a suitable solution.